Party to Party (Account) Relationship Import Failing
(Doc ID 2195184.1)
Last updated on JULY 30, 2017
Applies to:
Oracle Customer Data Management Cloud Service - Version 11.12.1.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.1.11.1.0 version, Data Quality, Customer Hub
User is trying to Import Account to Account Relationships and Import is failing.
ERROR
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Import status is "Unsuccessful"
STEPS
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The issue can be reproduced at will with the following steps:
1. Login to Sales Cloud Application
2. Navigate to Setup and Maintenance > Task: Manage File Import Activities
3. Import with Mapping:
ObjPartyNumber - Relationship.ObjectNumber
SubPartyNumber - Relationship.SubjectNumber
RelationshipRole - Relationship.RelationshipRole
RelationshipType - Relationship.RelationshipType
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot successfully import relationships.
Changes
Import Mapping.
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |