Status is not getting changed while Converting Response To Lead (Doc ID 2195221.1)

Last updated on DECEMBER 01, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

If there are multiple responses under same campaign and while converting the 2nd response to Lead irrespective of Response Type, all the responses are getting converted to Lead, but status is not getting changed for 2nd response.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms