Context Sensitive Fields Not Working in Instantis EnterpriseTrack (Doc ID 2195490.1)

Last updated on OCTOBER 20, 2016

Applies to:

Instantis EnterpriseTrack - Version 16.1.0.0 and later
Instantis EnterpriseTrack Cloud Service - Version 16.1.0.0 and later
Information in this document applies to any platform.

Symptoms

Context Sensitive Fields within Instantis are not working properly.

Example 1:
On Project Creation page,
1) Two fields say X and Y which are context-sensitive on field A
2) Our design is, only when field A is set to YES, the fields X and Y are to be displayed
3) We are not able to see fields X and Y on Project Creation page in spite of setting the field A to YES by default
4) But we are able to see fields X and Y on Project Basics page which means only after the project has been created

Example 2:
On Proposal Creation Page,
1) Our design is, we have a field "<Customer Specific>" which is to be displayed only when the "<Customer Specific - 1>" field is populated with a value
2) The "<Customer Specific>" field is not displayed even after selecting a value on "<Customer Specific - 1>"
3) But when trying to save the newly created Proposal, we get an error message prompting to enter value for "<Customer Specific>"

EXPECTED BEHAVIOR
-----------------------
For the setting on the context sensitive field to adhere to the business rules

Changes

 

Cause

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