The Web Page Is Blank After Entering Correct Username And Password (Doc ID 2195509.1)

Last updated on OCTOBER 21, 2016

Applies to:

Oracle Fusion Application Toolkit - Version 11.1.4.0.0 and later
Oracle Fusion Global Human Resources Cloud Service - Version 11.1.4.0.0 and later
Information in this document applies to any platform.

Symptoms

    Customer got a blank page after logging in, if they modify the URL,  the page is displayed correctly

Steps to reproduce:

1. Access fusion application
2. Enter correct username and password
user will get a blank page
3. if modify the URL to https://<fusion host>, remove everything (like  /hcmCore/adfAuthentication?_adf.authenticate=true&_afrLoop=518035353644340) after fusion host in the URL
then user can see correct home page

 

Cause

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