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Error "Falied Retrieving Application Information From Weblogic Server: Not able to connect to Admin Server" When Using runInstaller.cmd to Run the PatchUtility (Doc ID 2195648.1)

Last updated on MARCH 12, 2021

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 15.2.0.0 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 15.2.0.0 and later
Information in this document applies to any platform.

Symptoms

Primavera P6 Enterprise Project Portfolio Management / Patching Utility (runInstaller.cmd) is failing with Error:

ERROR

Failed Retrieving Application Information From Weblogic Server: Not able to connect to Admin Server

Error in Oracle Inventory log:

Info> This Exception occurred at <$Timestamp>
javax.naming.CommunicationException: t3s://localhost:7001: Destination 0:0:0:0:0:0:0:1, 7001 unreachable; nested exception is:
java.io.IOException: Connection closed, EOF detected; No available router to destination [Root exception is java.net.ConnectException: t3s://localhost:7001: Destination 0:0:0:0:0:0:0:1, 7001 unreachable; nested exception is:
java.io.IOException: Connection closed, EOF detected; No available router to destination]
Error while connecting to Admin Server - t3s://localhost:7001
java.lang.Exception: PU1201

STEPS

The issue can be reproduced at will with the following steps:
1.  Double click on runInstaller.cmd
2.  During the progress of installation, observe the reported error.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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