SEM Reports are Not Being Generated (Doc ID 2195812.1)

Last updated on JULY 28, 2017

Applies to:

Oracle Social Engagement and Monitoring Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

User is reporting that SEM reports are not generated after request.


SRM -> Listen& Analyse -> SEM reports

Select channels, users -> Report is not getting generated.
Users are trying to get the SEM report delivered via SRM however the reports are not being sent after multiple attempts.  Reports populate after an hour or two or not at all

Cause

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