Compensation Manager Not Receiving Notifications in multi-manager setup (Doc ID 2196461.1)

Last updated on DECEMBER 12, 2016

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Goal

If you have setup an Analyst Hierarchy with two compensation managers at the same level, when the analyst who is below them in the hierarchy submits a plan document approval request

only one of the two compensation managers is getting the notification to approve the plan document, even though both of them are at the same hierarchy level.

After one of the manager approves the request, the request is being routed to the other manager for approval despite the fact that they are at the same hierarchy level in the Analyst Hierarchy.

 

Solution

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