Last updated on NOVEMBER 03, 2016
Applies to:Oracle Fusion Sales Cloud Service - Version 188.8.131.52.0 and later
Information in this document applies to any platform.
A sync error was occurring after an end user tried to sync favorite contacts. After uninstalling and reinstalling the Outlook plug-in, the sync continued failing with error FC0020.
The logs show an error with method findPerson:
'An error occurred in the synchronization service when the method findPerson was called from the base service person.'
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms