Object Workflow Is Fired Multiple Times On Opportunity Create Workflow

(Doc ID 2196868.1)

Last updated on OCTOBER 25, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 to 11.1.11.1.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Opportunities

ACTUAL BEHAVIOR
---------------
Object Workflow is fired multiple times on opportunity update

Created a Workflow for opportunity Create/update.
one actions specified
1) Send outbound message to a SOA composite.

On opportunity create/update,three invocation of SOA process happens.

 

EXPECTED BEHAVIOR
-----------------------
Expecting only one outbound message for a particular opportunity create/update.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create an object workflow on opportunity object
2. Configure an outbound message to SOA composite when a record is created or updated.
3. Create a new record or update an existing record based on event selected on step 2.
4. Two duplicate outbound messages are delivered to SOA composite queue.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users are seeing duplicate entries in the SOA composite affecting integration.

Cause

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