Cannot Associate Files To Activities In P6 Web (Doc ID 2196872.1)

Last updated on NOVEMBER 04, 2016

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 16.1.3.0 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 16.1.3.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to use "Related Items" to link a file to an Activity it fails to save.

The P6 Interface presents no Errors but when you try to change screens it warns that nothing was saved.

In the P6 Web access logs, the following errors are shown:


ERROR
-----------------------

Aug-19-2016 14:07:10 720, EDT [ACTIVE] ExecuteThread: '5' for queue: 'weblogic.kernel.Default (self-tuning)' ERROR /action/phoenix/common/applet_treesupport?U=1471630028423&viewDefinition=VIEW_RELATED_ITEMS_DOCUMENTS&contextID=projdocid=25190:projectid=12142&requestPrefix=action=contextNode;path=loading:-2,+Projwbs:97436|&idNode=97436&typeNode=Projwbs&custom_data= (User Id: 2124 DB Id: 1) com.primavera.infr.srvcs.cr.UniversalContentRepositoryImpl ?:? Failed To Get Document Information: {}
Aug-19-2016 14:07:10 720, EDT [ACTIVE] ExecuteThread: '5' for queue: 'weblogic.kernel.Default (self-tuning)' ERROR /action/phoenix/common/applet_treesupport?U=1471630028423&viewDefinition=VIEW_RELATED_ITEMS_DOCUMENTS&contextID=projdocid=25190:projectid=12142&requestPrefix=action=contextNode;path=loading:-2,+Projwbs:97436|&idNode=97436&typeNode=Projwbs&custom_data= (User Id: 2124 DB Id: 1) com.primavera.infr.srvcs.cr.UniversalContentRepositoryImpl ?:? Content Not Found: {}
Aug-19-2016 14:07:10 720, EDT [ACTIVE] ExecuteThread: '5' for queue: 'weblogic.kernel.Default (self-tuning)' ERROR com.primavera.oriweb.preshelpers.dbcontrols.VIEW_RELATED_ITEMS_DOCUMENTS ?:? @#$%/action/phoenix/common/applet_treesupport?U=1471630028423&viewDefinition=VIEW_RELATED_ITEMS_DOCUMENTS&contextID=projdocid=25190:projectid=12142&requestPrefix=action=contextNode;path=loading:-2,+Projwbs:97436|&idNode=97436&typeNode=Projwbs&custom_data= (User Id: 2124 DB Id: 1)

com.primavera.infr.srvcs.cr.ContentRepositoryException: Failed retrieving Document/Folder 12410 from repository for db
  at com.primavera.infr.srvcs.cr.UniversalContentRepositoryImpl.getDescription(Unknown Source)
 

Cause

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