Error When Changing Owner On Follow-up Appointment - Attribute set for FielName in entity ActivityAssigneeEO failed (Doc ID 2196977.1)

Last updated on OCTOBER 25, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Activity Management

Error when changing Owner on Follow-up Appointment

Getting an error message, when the following procedure is done:

1) Create an Appointment
2) Change the Owner of the Appointment and Save
3) Create a Follow-Up Appointment
4) Change the Owner of the Follow-Up Appointment and Save -> an error pops-up:
Attribute set for ResponseCode in entity ActivityAssigneeEO failed


ERROR
-----------------------
Attribute set for ResponseCode in entity ActivityAssigneeEO failed




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) Create an Appointment
2) Change the Owner of the Appointment and Save
3) Create a Follow-Up Appointment
4) Change the Owner of the Follow-Up Appointment and Save -> an error pops-up:
Attribute set for ResponseCode in entity ActivityAssigneeEO failed

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot change the owner for a follow-up Appointment.

Cause

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