Why Duplicate Addresses And Contact Points Are Created After The Merge? (Doc ID 2197164.1)

Last updated on JUNE 22, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Goal

On : 11.1.11.1.0 version, Data Quality, Customer Hub

Duplicate Addresses and Contact Points are created after the Merge.

System does not recommend the duplicate Addresses and Contact Points to merge during the Party merge process. As a result duplicate Addresses and Contact Points are being created.

Expected result is to merge also duplicate Addresses and Contact Points.
 

Solution

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