Data changes not immediately reflected in Sales Cloud-embedded Dashboard (Doc ID 2197202.1)

Last updated on DECEMBER 14, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Analytics

ACTUAL BEHAVIOR
-----------------------------
Data changes to an Opportunity are not reflected in the Sales Cloud-embedded Dashboard's analysis.
The data changes do reflect immediately when running the Dashboard on the BI side; however, the Dashboard embedded in the Sales Cloud is not updated.


EXPECTED BEHAVIOR
---------------------------------
The data reflects correctly.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open the Dashboard.
2. Note that changes made in the past hour or so are not reflected in the Dashboard's analysis.


BUSINESS IMPACT
-----------------------
Trust issue for new clients with the data.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms