My Oracle Support Banner

Create Lead External Call Failing In Eloqua with Error JBO-27024: Failed to validate a row with key oracle.jbo.Key[] (Doc ID 2197209.1)

Last updated on JULY 27, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Oracle Fusion Sales - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, CX Integration

The Create Lead External call to Oracle Sales Cloud resulted in the following error.

ERROR
JBO-27023: Failed to validate all rows in a transaction.JBO-27024: Failed to validate a row with key oracle.jbo.Key[] in MklLeadEOJBO-27040: Value Please provide a proposal to furnish the Drill Strings for three new drilling rigs for . as follows; DRILL STRING DRILL PIPE 5, 10 and 15 ft: two (2) short pieces of pipe for each diameter described below, the mentioned len "

The issue can be reproduced at will with the following steps:

  1. Login into Eloqua instance and navigate to Settings >Integration> Outbound> External Call
  2. Perform "Test External Call" on the Create Lead external call



Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.