PCS Cannot Be Configured With DOCS Conversations (Doc ID 2197500.1)

Last updated on OCTOBER 27, 2016

Applies to:

Oracle Documents Cloud Service - Version 14.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

PCS can't be configured with DOCS. When you try to test the connection, it comes back and says "Conversations configuration has failed. Unable to fetch conversation configuration from Oracle Document server.. Response recieved as: "null" . Please contact administrator for assistance."

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms