Out Of Space OR Outage Errors Being Seen By Users When Uploading Files To DCS (Doc ID 2197558.1)

Last updated on AUGUST 09, 2017

Applies to:

Oracle Documents Cloud Service - Version 14.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Documents Cloud Service, Uploading content to Documents Cloud Service, the following errors are seen even though additional storage has been purchased.

ACTUAL BEHAVIOR
---------------
The users in this case are receiving messages like "out of space.." and "outage"

EXPECTED BEHAVIOR
-----------------------
The users should be able to upload files in this system. There should not be a space issue.



BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot upload file to the Documents Cloud Service.

Cause

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