Email Not Generated When Appointment And Task Assigned (Doc ID 2197924.1)

Last updated on OCTOBER 27, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Goal

When someone adds me to a team as a resource, I did not receive any email notifications. I did notice that the number '2' (that's the number of activities I created) showed up at the top of the landing page notifying me that there are new appt &task successfully assigned to me but the email is not coming through.

I already scheduled the "Generate Appointment Reminder" process every minute but the email is still not coming through following the document suggested below;
Notification Emails Are Not Coming For Appointment Reminders (Doc ID 1960508.1)

Also, my Set Preferences.. are set appropriately to receive notifications when added as a resource.
 

Solution

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