SSO: The Assertion's Subject does not have a nameID (Error Reason 6) (Doc ID 2197984.1)

Last updated on MARCH 13, 2023

Applies to:

Symptoms

After configuring for SSO, attempted zone access via SSO fails. 

• The client receives error reason 6

AND

• An internal Taleo log  contains an error about nameID missing from the Assertion's Subject:  

Authentication Failed With Error: LOGIN_ERROR_INVALID_ASSERTION: 6-null
com.taleo.akira.security.authentication.loginmodule.LoginException: The Assertion's Subject does not have a nameID:null
Error code:LOGIN_ERROR_INVALID_ASSERTION: 6
Error reason:null
at com.taleo.akira.security.thirdparty.saml.bridge.saml20.SAML20LoginModule.doLogin(SAML20LoginModule.java:216)
at com.taleo.akira.security.thirdparty.saml.bridge.saml20.SAML20LoginModule.access$500(SAML20LoginModule.java:67)
at com.taleo.akira.security.thirdparty.saml.bridge.saml20.SAML20LoginModule$LoginMethod.run(SAML20LoginModule.java:995)
at com.taleo.akira.security.thirdparty.saml.bridge.saml20.SAML20LoginModule$LoginMethod.run(SAML20LoginModule.java:987)

Cause

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