Manage Requisition Approvals And Tasks Escalated In BPM: Why Is That Requisition Approval Notifications/Tasks Are Not Being Escalated In All Approval Stages/Participants? (Doc ID 2197990.1)

Last updated on NOVEMBER 08, 2016

Applies to:

Oracle Fusion Self Service Procurement Cloud Service - Version 11.1.11.1.0 and later
Oracle Fusion Self Service Procurement - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Goal

Manage Requisition Approvals
Task Escalation set up in BPM Task > Deadlines > Escalate

Why is that requisition approval notifications/tasks are not being escalated in all approval stages/participants?

For example,

1. Set up Escalation as follows:
BPM Task > Deadlines > Escalated > days, hours, minutes = 0
2. Set up Manage Requisition Approvals stage/participants
Header Approval Consensus
Post Approval Serial
3. Enter a requisition and submit the requisition for approval.
4. The task/notification for the approval at stage/participant Header Stage Consensus does not get escalated. If this approver in this stage/participant approves the requisition, the next stage/participant Post Approval Serial notification gets escalated.

 

Solution

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