Documents Cloud Service -- Instance Creation Failure: Cannot Assign Role (Doc ID 2198433.1)

Last updated on AUGUST 09, 2017

Applies to:

Oracle Documents Cloud Service - Version 14.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Documents Cloud Service, the user is attempting to create a new instance in an environment where multiple services are available (not all are active), the instance creation process fails with an error: 

"Error assigning role for user  . . . Retry the operation and if the problem persists, then contact Oracle Support."

 

Cause

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