Lead Owner Becomes Blank When The Reject Action Is Performed

(Doc ID 2198594.1)

Last updated on NOVEMBER 16, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Goal

Why does the Lead owner field becomes blank when the user performs the Reject action?

Replication steps:

  1. Edit a lead where you are the owner
  2. Click on the Reject button next to the Owner field

Solution

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