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Unable To Download Configuration For Corente Services Gateway (Doc ID 2198886.1)

Last updated on JULY 18, 2019

Applies to:

Corente Cloud Services Exchange - Version 9.0 to 9.4 [Release 9.0]
Information in this document applies to any platform.

Symptoms

When installing the Corente Services Gateway (CSG), it is unable to download the configuration and getting the following error: "Errors occurred while trying to download gateway. Check your information to see if it's correct. Note: A gateway configuration can only be downloaded once.".

We have verified that our username, password, gateway name and network information is current and correct.

Cause

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