Customer Import Fails With Error The source reference CUST_ORIG_SYS_SITE_REF Or The Internal Identifier CUST_ACCT_SITE_ID Of The Parent Entity HZ_CUST_ACCT_SITES_ALL Is Invalid
Last updated on OCTOBER 31, 2016
Applies to:Oracle Fusion Receivables Cloud Service - Version 18.104.22.168.0 and later
Information in this document applies to any platform.
On Oracle Fusion, 22.214.171.124.0 version, uploading customers from spreadsheet is getting the following error:
The source reference CUST_ORIG_SYS_SITE_REF or the internal identifier
CUST_ACCT_SITE_ID of the parent entity HZ_CUST_ACCT_SITES_ALL is invalid.
The issue can be reproduced at will with the following steps:
1. On Navigator
2. Go to Billing Customers
3. Use upload customers from spreadsheet
4. Reviewed the upload errors and observed the error described appears
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