Adding/Removing Promotions In Shopping Cart From Agent Console Is Not Being Reflected In Storefront And Vice-Versa (Doc ID 2199335.1)

Last updated on JANUARY 09, 2017

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

After a shopping cart has been retrieved from Agent console, any promotion code that is added or removed from the shopping cart is not reflected in the Storefront. At the same time, any updates to promotion codes in the Storefront are not being reflected in the same user's profile as viewed in the Agent console.


Cause

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