Intermittent Access Issue: Page Can't Be Displayed or Site Can't Be Reached (Doc ID 2199501.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle Fusion Application Toolkit - Version 11.1.11.1.0 and later
Oracle Fusion Performance Management Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

   Users experience intermittent access issue when logging to fusion application, they receive following error:

This site can't be reached         in Chrome
This page can't be displayed.   in IE



Steps to reproduce:

1. Access fusion application
After entering correct username and password, user will get an error


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms