Territory Management- User Allocation Issue

(Doc ID 2199837.1)

Last updated on NOVEMBER 02, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

In territory management setup, User are not getting assigned as expected.
For Eg. We created Top node Saudi Arabia (geo-saudi Arbia as a dimension) - Owner "Person A",
Sub nodes with Geography as dimension
Jeddah -- Owner-Person B
Riyadh -- Owners -Person C

In City when we mention Jeddah or Riyadh ..In-spite of Person B or C, Person A is Assigned every time

Cause

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