Win Survivorship Rule For Person Issue
Last updated on SEPTEMBER 21, 2017
Applies to:Oracle Customer Data Management Cloud Service - Version 22.214.171.124.0 and later
Information in this document applies to any platform.
Customer is trying to create 'Set master record' survivorship rule for both Person and Organization.
They just want to keep the oldest record as master and they have followed the KM document Oracle Sales Cloud - Define Survivorship Rules (Doc ID 2113358.1).
They have tried the screenshot provided in the document 'Oracle_Sales_Cloud_Define_Survivorship_Rules.pdf' .
But in the drop down after 'master is a' the value 'HZ_ORGIZANTION_FactType.OrganizationPartyVO' is not available.
Also when creating a custom rule, or when editing the standard person object rule, the customer cannot select from the drop-down menu the value HZ_PERSON_FactType.PersonPartyVO.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms