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Win Survivorship Rule For Person Issue (Doc ID 2199934.1)

Last updated on SEPTEMBER 21, 2017

Applies to:

Oracle Customer Data Management Cloud Service - Version and later
Information in this document applies to any platform.


Customer is trying to create 'Set master record' survivorship rule for both Person and Organization.
They just want to keep the oldest record as master and they have followed the KM document Oracle Sales Cloud - Define Survivorship Rules (Doc ID 2113358.1).
They have tried the screenshot provided in the document 'Oracle_Sales_Cloud_Define_Survivorship_Rules.pdf' .
But in the drop down after 'master is a' the value 'HZ_ORGIZANTION_FactType.OrganizationPartyVO' is not available.
Also when creating a custom rule, or when editing the standard person object rule, the customer cannot select from the drop-down menu the value HZ_PERSON_FactType.PersonPartyVO.


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