Mass Transfer Not Working for Custom Object records

(Doc ID 2200189.1)

Last updated on DECEMBER 19, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Accounts, Contacts, Households

When attempting to mass transfer custom object records,
the following error occurs.

JBO-27024: Failed to validate a row with key oracle.jbo.Key[300000005424871 ] in AccountTeamNew_cJBO-CANNOT_UPDATE_AUTONUM_RECNAME: An auto number record name is not updateable

The issue has the following business impact:
Due to this issue, users cannot transfer the records from one user to another.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms