Opening the Modsec_debug_ohs.log returnes an http 500 Error

(Doc ID 2200371.1)

Last updated on OCTOBER 12, 2017

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 2014 R1 and later
Information in this document applies to any platform.

Symptoms

When attempting to open the modsec_debug_ohs.log , the following error occurs:

Internal server error. Please contact the system administrator.

The issue can be reproduced at will with the following steps:

  1. Navigate to the Admin page
  2. Select Error Logs.
  3. Select modsec_debug_ohs.log

Cause

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