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Mapping The Lead Source From The Marketing Cloud To The Lead Source In The OSC (Doc ID 2200596.1)

Last updated on FEBRUARY 02, 2021

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.1.11.1.0 and later
Oracle Fusion Sales - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, CX Integration

Mapping the Lead Source from the Marketing Cloud to the Lead Source in the OSC leads to error.

ERROR
-----------------------
ERROR - Your test encountered an error: JBO-25072: Applying List biding LOV_ChannelType with given set of values leads to no matching row for a row of type: SalesLead, key oracle.jbo.Key

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. External Call Testing
2. Create Lead

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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