Fusion Applications - OTBI - Export to Excel / PDF - Error - The Server Responded With : width = -2147483647 height = 2147483647 (Doc ID 2201219.1)

Last updated on JANUARY 25, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Oracle Fusion Application Toolkit Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Technology Management - Reports/Analytics

When attempting to export the analysis to Excel 2007 the following error occurs:
There was an error processing your download.

Please check with your administrator.

--

When attempting to export the analysis to PDF the following error occurs.

A fatal Error occurred while processing the request. The Server Responded With : width = -2147483647 height = 2147483647

Error Details
----
Error Codes: AGEGTYVF
Location: saw.rpd.mis.read, saw.subsystem.portal.pdf, saw.httpsserver.processrequest, saw.rpd.server.responder, saw.rpd.server, saw.rpd.serverhandleConnection, saw.rpd.,server.dispatch, saw.threadpool.socketrpcserver, saw.threads

sawlog.log shows
============
AuthProps: AuthSchema=SSO-ATG|IMPERSONATE=amit_jain|PWD=******|UID=FUSION_APPS_BI_SYSTEM_APPID|User=amit_jain

SessionID: 10.192.152.130.7b7.kmt6q58
RemoteIP: 10.192.152.130
]]
[2016-09-07T06:56:14.000-00:00] [OBIPS] [ERROR:16] [] [saw.rpc.mis.read] [ecid: 005EyLX74Y03V825Rrp2id00028J0002Ez,0:1:4:1:1] [tid: 299227456] RPCServer returned a error: Error while executing ExcelRpcCall.processMessage
oracle.xdo.template.fo.area.NoAvailableAreaException: width = -2147483647 height = 2147483647
at oracle.xdo.template.fo.area.BodyRegionArea.<init>(BodyRegionArea.java:53)
at oracle.xdo.template.fo.elements.FORegionBody.doLayout(FORegionBody.java:31)
at oracle.xdo.template.fo.elements.FOSimplePageMaster.setPageRegions(FOSimplePageMaster.java:128)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. https://<host>/analytics/saw.dll
2. Export the Analysis to Excel 2007


Changes

User added 200 columns in one analysis.

Cause

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