Why is my report returning the same number of Activities for all Territories?

(Doc ID 2201502.1)

Last updated on NOVEMBER 10, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Technology Management - Reports/Analytics

A custom report based on Territories and Activities was created.
The report should display the number of activities completed for a certain Territory.
However, the report is displaying the same number of Activities (the total for all Territories), even when different periods are selected.

1. The results should be different since different periods are being selected each time the report is run.

The issue can be reproduced at will with the following steps:
1. Create cross-Subject Area report.
2. Use Subject Area "Sales - CRM Sales Activity" and then add "Sales - CRM Sales Account Territory".
3. Follow standard procedure for joining Subject Areas: (Include a Fact from one or both Subject Areas, and Enable Dimensionality on the Advanced tab)
4. Note that the Number of Activities is the same, regardless which period is selected.

This is critical functionality to the workflows needed with the business users.


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