Can't Deliver A Report By E-mail In P6 EPPM (Web)

(Doc ID 2201510.1)

Last updated on NOVEMBER 15, 2016

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 16.1.3.0 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 16.1.3.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

Running reports with the option to send to email remains in status "????"

EXPECTED BEHAVIOR

The reports should be sent by email.

STEPS

The issue can be reproduced at will with the following steps:
1.  Go to P6 Reports;
2.  Run a report with the send to email option;
3.  Notice the above behavior.

Cause

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