Duplicate Snapshots in Finance Summary in Instantis EnterpriseTrack (Doc ID 2201511.1)

Last updated on NOVEMBER 07, 2016

Applies to:

Instantis EnterpriseTrack Cloud Service - Version 16.1.2.1 and later
Instantis EnterpriseTrack - Version 16.1.2.1 and later
Information in this document applies to any platform.

Symptoms

On the Summary Tab in Project > Financials - one snapshot is appearing twice (with the same name) in the dropdown in the Current Fiscal Year and Project Totals sections.
The snapshots do not contain identical information.

The issue can be reproduced at will with the following steps:
1. Log in as Application Administrator (app_admin) or user with equivalent privileges
2. Navigate to (ProjectID) > Finances > Summary tab
3. In the Current Fiscal Year and Project Totals sections click the dropdown menu. Notice there are snapshots with duplicate names. Each contains different, conflicting information. The second instance contains correct financial info.

Changes

 

Cause

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