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Unable to add rows from related custom object subtab related to Activity (Doc ID 2201594.1)

Last updated on OCTOBER 12, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 to 11.1.11.1.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Activity Management

ACTUAL BEHAVIOR
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Unable to add rows from related custom object subtab related to Activity.

Using custom object which is related in a subtab under Activity. Users with the sales rep role are unable to add a records. Users with the sales admin role are able to add records.

The access has been controlled by a custom security role.

The same selection is possible on other objects like Opportunity, Sales Leads where a relationship has been created by a DCL.

EXPECTED BEHAVIOR
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Expecting users with sales rep role to be able to add custom object rows to be added to Activity.

STEPS
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The issue can be reproduced at will with the following steps:
1. Login to Sales Cloud application
2. Navigate to SUI > Sales > Activities
3. Switch to custom object subtab
4. Sales Rep is unable to add rows

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users do not have the intended access to add related custom object rows on Activities.

Cause

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In this Document
Symptoms
Cause
Solution


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