Fusion Applications - Problem With Adding Approver On Human Workflow (Doc ID 2201808.1)

Last updated on JANUARY 09, 2017

Applies to:

Oracle Fusion Self Service Procurement Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

When trying to add an approver to an workflow, the value selected on search window is not always returned. The situation where value is not returned happens often .

The issue can be reproduced at will with the following steps:
1. Navigate to Manage Approvals on an existing requisition and purchase order.

2. Click on the icon ‘Add Assignee’. The window for ‘Add Assignee’ opens. The user starts to type any text on field ‘User’, then realizes that he does not know the exact user name and wants to find user on list of values.

Cause

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