Error Processing Duplicate Resolution Requests (Doc ID 2201900.1)

Last updated on JULY 25, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Data Quality, Customer Hub

A large CDH merge process was run which identified over 10,000 duplicate sets and subsequent duplicate resolution requests. Approximately 5% of these duplicate resolution requests are now in an Error status. From initial analysis it appears the majority failed.

ERROR
-----------------------
"An error occurred when executing the survivorship rules. Review the server log file for more information.: oracle.jbo.AttrValException: JBO-27019: The get method for attribute "ContactPtTypeTransient" in PhoneEO cannot be resolved"
JBO-27019

Changes

Error received "An error occurred when executing the survivorship rules. Review the server log file for more information.: oracle.jbo.AttrValException: JBO-27019: The get method for attribute "ContactPtTypeTransient" in PhoneEO cannot be resolved"

Cause

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