Oracle Planning and Budgeting Cloud Service (PBCS) Failing to Authenticate with Invalid Username and Password When Using Oracle EPM Mobile

(Doc ID 2202611.1)

Last updated on OCTOBER 27, 2017

Applies to:

Oracle Planning and Budgeting Cloud Service - Version 16.10.47 and later
Information in this document applies to any platform.

Symptoms

You are receiving error 'Authentication Failed. Check user name and password for correctness' when trying to use EPM Mobile application with Oracle Planning and Budgeting Cloud Service. You are able to login to service without issue when using web url to authenticate - issue is limited to EPM Mobile application.

Cause

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