BICCC Extract Error - ORA-01555: snapshot too old (Doc ID 2202708.1)

Last updated on NOVEMBER 30, 2016

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, When a full extract is performed the process fails with the following error.

ERROR
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Error: Error while fetching rows from server: java.io.IOException: fetch failed[nQSError: 43113] Message returned from OBIS. [nQSError: 43119] Query Failed: [nQSError: 17001] Oracle Error code: 1555, message: ORA-01555: snapshot too old: rollback segment number 31 with name "_SYSSMU31_838118381$" too small at OCI call OCIStmtFetch. [nQSError: 17012] Bulk fetch failed.

The rollback segment number and name can vary with the error.

STEPS
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The issue can be reproduced at will with the following steps:
1. Extract data using BICCC (from OTBI) to UCM

Cause

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