Messages Populating Engage Unread Folder and Inbox for Old Instagram Posts
Last updated on DECEMBER 02, 2016
Applies to:Oracle Social Engagement and Monitoring Cloud Service - Version N/A and later
Information in this document applies to any platform.
Messages from 2014 populating Inbox/Unread folders for Instagram channels.
The issue can be reproduced at will with the following steps:
Visit Engage > Check Inbox (and Unread folder) > See unread message from past dates.
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