Error "Failed to login to OTM. User 'email' not found" Trying to Log Into OTM Cloud
(Doc ID 2203111.1)
Last updated on JULY 20, 2024
Applies to:
Oracle Transportation Management Cloud Service - Version 6.3.4 and laterOracle Global Trade Management Cloud Service - Version 6.3.4 and later
Information in this document applies to any platform.
Symptoms
When attempting to log into OTM/GTM Cloud, the user encounters the error:
This occurs even if the user successfully logged into Cloud Services.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |