Error "Failed to login to OTM. User 'email' not found" Trying to Log Into OTM Cloud
(Doc ID 2203111.1)
Last updated on JUNE 21, 2019
Applies to:Oracle Transportation Management Cloud Service - Version 6.3.4 and later
Oracle Global Trade Management Cloud Service - Version 6.3.4 and later
Information in this document applies to any platform.
When attempting to log into OTM/GTM Cloud, the user encounters the error:
This occurs even if the user successfully logged into Cloud Services.
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