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SRDC - Data Collection for Oracle Sales Cloud Manage Opportunities (Doc ID 2203238.1)

Last updated on NOVEMBER 24, 2019

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Purpose

 The process outlined below will guide the user through collecting diagnostic data, which will help Support narrow down the cause of the reported issue.

Please provide the information requested below to troubleshoot the issue.

Safe Harbor Statement: Oracle will use this information to help diagnose the cause of the issue. In many cases this set of information will be sufficient for diagnosis - in some cases additional specific diagnostic data may be required at a later stage.

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps

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