User Unable to Access Bundle in SRM Mobile Application (Doc ID 2203437.1)

Last updated on DECEMBER 09, 2016

Applies to:

Oracle Social Marketing Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

On : NA version, Mobile SRM

ACTUAL BEHAVIOR
---------------
Bundle not loading into Mobile App

User is unable to see bundle in mobile app.

EXPECTED BEHAVIOR
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User should be able to access bundle when using mobile app based on permissions in Workflow and Automation.

STEPS
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The issue can be reproduced at will with the following steps:
Visit Mobile SRM > navigate to account > select Bundle > attempt to locate Sub-Bundle > user does not see in list of Sub-Bundles despite having correct permissions to access.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot user mobile app to access bundle.

Cause

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