Error While Adding Users To Territory Proposal

(Doc ID 2203682.1)

Last updated on JULY 26, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 to 11.1.11.1.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

Created a new territory proposal, added the territory to the proposal and tried to add a user to this territory but got the attached error.

ERROR

An application error occured. See the incident log for more information.

An application error has occured. Your help desk can use the following information to obtain a more detailed description of this incident: 37, Server Domain: CRMDomain, Server Instance: CRMPerformanceServer_1, Application Name: CrmPerformanceApp.

STEPS

The issue can be reproduced at will with the following steps:
1. Manage Territory Proposals >edit > add territory > then add users to the territory

Cause

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