Currently in Advanced Search when adding search field, a value must be typed. (Doc ID 2203857.1)

Last updated on NOVEMBER 21, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Accounts, Contacts, Households

ACTUAL BEHAVIOR
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Currently in Advanced Search when adding search field, a value must be typed.

EXPECTED BEHAVIOR
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In Advanced Search when adding a search field, would like fields with list of values to have a dropdown of the list of values for that field. For instance, Industry, Owner, and Territory Name.

STEPS
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The issue can be reproduced at will with the following steps:
1. Login to Sales Cloud application
2. Navigate to SUI > Sales > Accounts
3. Click the icon for Advanced Search
4. Add a field to the search criteria like Industry, Owner, or Territory Name
5. The criteria is a textbox rather than a dropdown

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users must enter the value being searched for list-type fields.

Cause

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