Unable To Add, Modify Or Delete Existing WebForm RestServices Credentials (Doc ID 2203897.1)

Last updated on AUGUST 23, 2017

Applies to:

Oracle Process Cloud Service - Version 15.2.3 and later
Information in this document applies to any platform.

Symptoms

User is unable to add, modify or delete existing WebForm RestServices Credentials in Administration of PCS under Manage Credentials in the PCS instance. When user login into PCS, the credentials page is always empty. When user adds a new set of credentials, it does appears like credential gets added.
But click "Save", then log out of the session and log back in, it is found that the Managed Credentials list is completely empty again.

Cause

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