Remote Region Error when select Import Suppliers Task (Doc ID 2204351.1)

Last updated on NOVEMBER 24, 2016

Applies to:

Oracle Fusion Supplier Model - Version 11.1.11.1.0 and later
Oracle Fusion Supplier Model Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

Users cannot access Task: Import Suppliers

Error
 

Application
 

Unable to Retrieve Content. Additional information for "Remote Region error
#14":

An error occurred while invoking task Import Suppliers.
Review the FunctionalSetupServerlogs for more detail on this error.
Contact your helpdesk.

Log
 

Message Remote Region error #14: Producer at
"http://prc-internal.oracleoutsourcing.com:10607/procurement/rr/" does not
have a skin that matches this consumer. Consumer skin information:
{'id':'Yum_Customalta_v1','family':'Yum_Customalta','version':'v1','renderkit'
:'org.apache.myfaces.trinidad.desktop','documentId':'mo0u0o','document':'skinR
epository://mds-repository__ADFSR__Yum_Customalta_v1__ADFSR__-879990040.css','
features':{'BORDER_STYLE':'simple','COLOR_ALIAS_GROUP':'alta','DVT_DEFAULT_IMA
GE_FORMAT':'HTML5'},'additions':[],'parent':{'id':'alta-v1.desktop','family':'
alta','version':'v1','renderkit':'org.apache.myfaces.trinidad.desktop','docume
ntId':'yql8wh','document':'/u02/APPLTOP/instance/domains/secondary.oracleoutso
urcing.com/CommonDomain/servers/FunctionalSetupServer_1/tmp/_WL_user/adf.oracl
e.domain.webapp/3vhq1s/WEB-INF/lib/adf-richclient-impl-11.jar!/META-INF/adf/st
yles/alta-v1-desktop.css','features':{'BORDER_STYLE':'simple','COLOR_ALIAS_GRO
UP':'alta','DVT_DEFAULT_IMAGE_FORMAT':'HTML5'},'additions':[{'document':'/u02/
APPLTOP/instance/domains/secondary.oracleoutsourcing.com/CommonDomain/servers/
FunctionalSetupServer_1/tmp/_WL_user/adf.oracle.domain.webapp/3vhq1s/WEB-INF/l
ib/adf-richclient-impl-11.jar!/META-INF/adf/styles/alta-v1-touchScreen-desktop
.css','documentId':'h'},{'document':'/u02/APPLTOP/instance/domains/secondary.o
racleoutsourcing.com/CommonDomain/servers/FunctionalSetupServer_1/tmp/_WL_user
/oracle.webcenter.skin/ss4onr/APP-INF/lib/custComps-skin.jar!/META-INF/adf/sty
les/flexComponents-alta-desktop.css','documentId':'ep35gy'},{'document':'/u02/
APPLTOP/instance/domains/secondary.oracleoutsourcing.com/CommonDomain/servers/
FunctionalSetupServer_1/tmp/_WL_user/oracle.applcore.view/zcovp7/WEB-INF/lib/U
IComponents-View.jar!/META-INF/applcore-alta-additions.css','documentId':'ldh0
0u'},{'document':'/u02/APPLTOP/instance/domains/secondary.oracleoutsourcing.co
m/CommonDomain/servers/FunctionalSetupServer_1/tmp/_WL_user/adf.oracle.domain.
webapp/3vhq1s/WEB-INF/lib/dvt-faces.jar!/META-INF/bi/styles/dvt-alta-v1-deskto
p.css','documentId':'4e92w'},{'document':'/u02/APPLTOP/instance/domains/second
ary.oracleoutsourcing.com/CommonDomain/servers/FunctionalSetupServer_1/tmp/_WL
_user/adf.oracle.domain.webapp/3vhq1s/WEB-INF/lib/dvt-faces.jar!/META-INF/bi/s
tyles/dvt-alta-v1-touchScreen-desktop.css','documentId':'h'}],'parent':{'id':'
simple.desktop','family':'simple','version':'','renderkit':
...
...

Steps To Reproduce
1. Navigator: Setup and Maintenance
2. Task: Import Suppliers
3. Get the reported error.

Cause

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