Some Payment Types are Missing from Payment Gateways Service Type Drop-Down (Doc ID 2204478.1)

Last updated on DECEMBER 01, 2016

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

In this particular case, a customer wanted to enable Chase Payment Gateway per Using Oracle Commerce Cloud Service > Configure Chase Paymentech credit card settings but unable to find Chase Paymentech Credit Cards in Service Type drop down.

Reproducible Steps:
1. Log into Admin
2. Open Settings > Payment Processing > Payment Gateways tab --> No 'Chase Paymentech Credit Cards' found in 'Service Type' drop down. It included 'No Selection', 'CyberSource', 'PayU Latam', and 'PayPal'.

Changes

Recently upgraded to 16.5 version.

Cause

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