Standard Activity Email Notifications Not Working

(Doc ID 2204518.1)

Last updated on NOVEMBER 16, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
---------------
Activity Email Notification not working

EXPECTED BEHAVIOR
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Email Notification is expected when a Activity Task is created

STEPS
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The issue can be reproduced at will with the following steps:
1. Log into application. Navigate to Activities.
2.
User A creates a task/appointment and adds User B as a resource.
Since User A is the owner, he will not get notification
User B Should notifications, However user did not receive any notifications.



Cause

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