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Social Station: Single Engage Metric Module Disappears (Doc ID 2204635.1)

Last updated on JULY 23, 2018

Applies to:

Oracle Social Engagement and Monitoring Cloud Service - Version N/A to N/A [Release V1]
Information in this document applies to any platform.

Symptoms

On : NA version, Social Station

ACTUAL BEHAVIOR
---------------
Single Engage Metric not working

On Social Station, inside Dashboards, when trying to use the "Single Engage Metric" no results are obtained. A title can be typed, but nothing will display.

EXPECTED BEHAVIOR
-----------------------
Module would show data if available.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Social Station
2. Select Dashboards
3. Add new module
4. Select "Single Engage Metric"
5. Possible the module will disappear at this point, if not, choose options and save.
6. If still viewable, check data from module.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use the module as intended.

Cause

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In this Document
Symptoms
Cause
Solution
References


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